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Frequently Asked Questions

We know that reaching out for help can be confusing and overwhelming. We’ve compiled this list of frequently asked questions to help provide clarity. If you have any questions that are not addressed here please don’t hesitate to reach out. It is easiest to reach us via email at

How do I make an appointment?

You can use our contact form found here.  Alternatively, you can email

Our intake team will be in touch with you within one business day to determine how we may be able to best assist you.

Do I need a referral from a physician or nurse practitioner?

A referral is not required to make an appointment.

Are your services covered by OHIP?

Psychologists are not covered by OHIP but most people do have some coverage through private insurance. The session fee varies based on the clinician's credentials and level of experience.

What is your approach to treatment?

Treatment is tailored to the needs of each unique individual and is evidence-based (i.e., supported by research involving clinical trials). Our psychologists are trained in a variety of evidence-based approaches to psychotherapy. Please see our team page here for more information.

What can I expect in the first session?

The first session consists of an assessment. You will be asked questions to enable your psychologist to better understand your current challenges and collaboratively develop goals for your treatment. Your psychologist will then present you with a treatment plan to help you achieve your goals.

How long does therapy take?

All sessions are 50 minutes in length.

Duration of treatment varies based upon each individual’s unique needs. Progress towards treatment goals is regularly monitored and session frequency is adjusted as needed.

Do you have a waitlist?

We do not keep a waitlist. We accept new clients on a rolling basis. If you contact us and we are not currently accepting new clients, we will provide you with a list of other reputable psychology clinics.

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